DELIVERY
At 1st Class Experience, we aim to provide you with flexible and efficient delivery options to ensure your orders reach you in a timely manner. Please review our Delivery Policy to understand the available methods and associated terms.
1. Standard Delivery:
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Cost: £4.99
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Delivery Time: up to 14 working days
Our standard delivery option is available for a nominal fee of £4.99, delivering your order within 3 to 5 working days. This is an excellent choice for those who prefer a cost-effective and reliable shipping method.
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2. Next Day Delivery:
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Cost: £8.99
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Delivery Time: 1 working day
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For those who need their hair solutions urgently, we offer a next day delivery option at a cost of £8.99. Place your order before our specified cutoff time, and receive your items the next working day.
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3. Free Delivery:
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Available for orders over £300
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Enjoy complimentary delivery on orders exceeding £300. This free delivery option allows you to experience the convenience of our services without incurring additional shipping costs. Please note that this option is exclusively available for orders that meet or exceed the £300 threshold.
Important Information:
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Delivery times are based on working days (Monday to Friday) and exclude weekends and public holidays.
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Orders must be placed before the specified cutoff time for next day delivery to apply.
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Free delivery for orders over £300 will be automatically applied during the checkout process.
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4. International Shipping:
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For shipments weighing over 2kgs and up to 20kgs, a flat rate of £16 ensures secure and swift delivery to your international destination. Additionally, for lighter packages weighing up to 2kgs, the shipping cost is a budget-friendly £10. Please note that all international shipments are estimated to arrive within 14 days from the date of order placement. Kindly be aware that customers are responsible for any applicable customs duties in their respective countries. Elevate your styling experience worldwide with 1st Class Experience.
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Order Tracking: Once your order has been dispatched, you will receive a confirmation email with tracking details, allowing you to monitor the progress of your delivery.
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Contact Us: If you have any questions or require further assistance regarding our delivery options, please don't hesitate to contact our customer service team on our contact form or any of our social channels.
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Thank you for choosing 1st Class Experience. We appreciate your business and aim to make your shopping experience as seamless as possible.